About Just For You Holiday Homes in the Isle of Wight

Our properties are protected by TRUVI – a globally recognised trust and safety company that allows hosts and guests to confidently transact. Upon completing your booking with us, you will be contacted directly by TRUVI. There are two (optional) choices, either you can process a refundable security/damage deposit of £500 plus a fee of £10 for bank charges or a non-refundable damage waiver / Insurance policy of £35. We suggest you buy the damage waiver/insurance policy as this protects you in case you cause accidental damage during a booking - you would then be covered up to the value of £500.

We offer a wide range of dog-friendly properties. Please click here to find the perfect one for you! Please note that any damage or extra cleaning caused by your pets will be at the expense of you.

Several of our properties are equipped for those with accessibility needs. For example, being all on one floor, or offering ground floor bedrooms and bathrooms, and equipment such as shower chairs. Below are our most accessible properties. Please check the descriptions to ensure they meet your needs.

• Tithe Barn, Little Upton Farm Ground floor bedroom and wet room.
• East View, St. Helens Ground floor bedroom and bathroom.
• Blackberry Cottage, Bembridge Ground floor bedroom and wet room.
• White Roses, Bembridge Ground floor bungalow.
• Siesta, Ryde Ground floor bungalow.
• Dartmouth House - Bayside, Totland Ground floor bedroom and bathroom

Yes, all electricity and heating usage is included in the original booking price. (Unless used excessively).

The majority of our properties have off-road parking for at least one car. However, there are a few exceptions – which only have on-road and/or permit parking. Where possible, we will organise a permit for the duration of your stay – subject to availability. For the permit areas; we advise getting a permit for the car parks around the island. Please contact us for more information on this.

Linen and towels are included within the property; however, we do advise you to bring your own beach and dog towels – thank you!

We provide a standard welcome pack within our properties. This can vary. However, the welcome pack will usually include loo rolls, washing up liquid & sponge, dishwasher & washing tablets, coffee pods (where applicable), tea, coffee & sugar, milk and biscuits. We are slowly making the change to move to more sustainable welcome pack inclusions where possible.

Yes, several of our properties have EV chargers provided. Please click here to view the properties.

Yes, all our properties are equipped with Wi-Fi. Guests are provided with the Wi-Fi details within their digital guidebook, as well as a QR code within the property, which enables guests to instantly connect to the network. Please note that; being an island, the weather can cause connection issues.

No. All of our properties are strictly non-smoking areas - this also includes vaping. Thank you for respecting this rule.

Our check-in times vary between properties. The majority of our properties check in at noon – however, there are a few exceptions with a 4 pm check-in. This will be advised in your pre-arrival email closer to your stay.

Our check-out times vary between properties. The majority of our properties check out at noon – however, there are a few exceptions with a 10 am checkout. This will be advised in your pre-arrival email closer to your stay.

All our properties benefit from self-check-in. There are key safes outside each property. Check-in instructions, including key safe location and code, will be sent out 2 weeks before your arrival.

We greatly appreciate it when guests take the time to leave us a review! There is a section at the end of our digital guidebook which prompts our guests to leave a review.

Our systems automatically trigger a pre-arrival email to be sent out 2 weeks before your arrival; including check-in instructions and the link to our Touch Stay digital welcome book, which has a range of information within, such as appliance instructions and a guide on the local area.

If you leave something in one of our properties, please contact us ASAP and we will arrange for the item/s to be sent back to you.

We ask that you please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. However, we appreciate accidents can happen. Therefore, if there have been any breakages during your stay, we would be grateful if you could replace them or advise us before you leave. The accommodation will be inspected at the end of the holiday & you may be charged for any loss or damage found. if you notice damage in your accommodation please let us know immediately so that we can take the appropriate action.

All cancellations must be immediately notified by telephone and then in writing. If you cancel your holiday more than 2 weeks before it is due to start, then your deposit will be returned. If you cancel less than 2 weeks before the holiday, then the full balance remains due and is not refundable.

• Tithe Barn, Little Upton Farm Ground floor bedroom and wet room.
• East View, St. Helens Ground floor bedroom and bathroom.
• Blackberry Cottage, Bembridge Ground floor bedroom and wet room.
• White Roses, Bembridge Ground floor bungalow.
• Siesta, Ryde Ground floor bungalow.
• Dartmouth House - Bayside, Totland Ground floor bedroom and bathroom

If there is availability; we will be more than happy to accommodate a longer stay. Please contact us and we will arrange the extra nights and costs.

Yes, we have a selection of baby equipment that can be distributed between our properties. Such as highchairs, travel cots, baby baths, etc. Please let us know ASAP if you will require this equipment and we will arrange for it to be set up within the property for your arrival.

Yes, if you wish to have a ‘mid-change’ during your stay; which includes a linen/towel change and a freshen-up of the bathrooms, kitchen, etc – please get in touch and we can arrange a time and cost.

If the property requires emergency/essential maintenance during your stay, we have a team on hand to sort out any problems as quickly as possible. However, any routine/planned maintenance work will always be conducted between guests.

No, you do not need to clean the property before you leave. However, we do ask that you treat the property how you would your own home and suggest completing a few simple instructions, which are advised in our digital guidebook.

Yes, you can have visitors during your stay. However, you must all remain respectful towards the property & neighbours and must not exceed the amount of people sleeping at the property.

We ask that guests please do not use candles within our properties. This goes against our fire safety procedure and creates a great risk to both the guests and the property.

Yes, we have both physical and digital copies of all safety certificates. Including gas safety, PAT reports, EICRs and fire risk assessments.

Most of our properties benefit from a coffee machine. However, the type of machine does vary. Please visit the amenities section of the property descriptions to determine the type of coffee machine available.

Yes, all of our properties are supplied with hairdryers.

We offer discounted ferry tickets for both Wightlink & Red Funnel. Once you have made a booking through Just For You, a message; containing the link to book via Wightlink, at a discounted price - will be sent out, once the booking is confirmed. If you wish to book via Red Funnel, we will need your preferred travel times, car registration number & email address to book the ferry for you. More details are sent out regarding ferry travel once the booking is confirmed.

Yes! The IOW is part of the UNESCO Biosphere, which we are very passionate about. We at Just For You Holiday Homes achieved gold in the Visit Isle of Wight Tourism Awards 2024 and we are continuously working towards becoming more sustainable with further initiatives and programs. We also aim to use locally sourced and sustainable products in our welcome packs, which are left in each property for each guest.